Contact Us
Email is always the best way to reach us. Please send us a note at info@semradc.com.
Hours:
We are open from 9am-6pm Monday-Saturday.
Cancellations:
Can’t make it?
Please let us know well in advance! Cancellations within 24hrs of your appointment time are charged 50% of the reserved services. No-shows are charged 100%. No Exceptions- including COVID. Rescheduling an appointment cancels your original appointment- fees still apply.
FREQUENTLY ASKED QUESTIONS:
Where are you located?
We are at 1070 Thomas Jefferson St NW. The numbers of our building can be hard to see. We are right next door to the gym “True 180.” We are through the black gate to the left of the gym. The gate is open. You can pull it towards you.
Where can I park?
Street parking on Thomas Jefferson St. can be very sparse with construction and food trucks. Please plan extra time to find parking before your appointment. Georgetown is ALWAYS busy, there is ALWAYS traffic, and it is usually difficult to find street parking. Please expect this and plan accordingly. Our appointment blocks are scheduled to maximize availability for clients. Even a five minute delay can delay the client after you. Please plan to arrive 5 minutes before your scheduled appointment.
I’m having trouble booking online.
Our online system is accurate and up-to-date. It reflects all availability. If you are looking for a certain time and cannot find it, that means it is unavailable or has already been booked. If you are unable to complete booking an appointment online, try clearing your browser data and cookies. For additional questions, please email us. If you can send a screenshot of the error message, it is easier to figure out the problem.